DoorDash is constantly looking for ways to improve the customer experience and driver experience. We are thrilled to announce cash payments support, our latest feature! Customers will be able to pay cash at the door starting today. This feature is currently available only in certain markets. We hope to expand it soon to other locations.
Why cash payments are important
Cash payments are a long-standing option for customers all over the globe, but they were not widely available in food delivery services. DoorDash wants to make it easy for everyone to use its convenience, regardless of their preferred payment method. We make it easy for customers to use all the DoorDash services, regardless of financial situation or ability to access digital payment options or credit cards.
This new feature will benefit customers, but it also benefits drivers. Drivers receive electronic payments, which can be difficult for drivers who don’t have access to a bank account or are having trouble with their preferred payment method. Drivers will receive cash payments directly from the customer. This ensures that they are paid promptly and fully.
How cash payments work
DoorDash makes it easy to make cash payments. You can pay cash with DoorDash after placing an order. Simply enter the amount you need and they will give you change if necessary. It couldn’t get any easier!
Cash payments can only be made through DoorDash’s website or app. We do not accept cash payments over the phone.
Cash payments can pose a problem for some customers. We have taken steps to ensure that the process is as safe as possible. To understand our policies and procedures, all drivers who accept cash payments have to pass a background check.
We have also implemented security measures to protect both drivers and customers. Before completing any transaction, drivers will need to use an app that verifies how much cash they have received from customers. This app verifies that the customer has received their order before final completion.
DoorDash is thrilled to offer cash payments as an alternative payment option to customers and drivers. This makes DoorDash easier for everyone, regardless of their preferred payment method. We recommend that you give this feature a try if your market allows it. You’ll love the flexibility and convenience it offers.